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Profil
I am an IT professional with over six years of practical experience in IT support, technical troubleshooting, computer hardware and software maintenance, network systems, ERP operations, and database management. I hold a Bachelor’s degree in Computer Science and Engineering and a Diploma in Computer Engineering. I have experience supporting users, maintaining IT equipment, configuring CCTV and attendance systems, managing databases, and resolving technical issues. I am currently based in Northeim, Germany, and looking for part-time opportunities in IT Support, Helpdesk, Technical Support, or related IT roles. I am reliable, adaptable, motivated to learn, and comfortable working independently or as part of a team.
Bildung
Bachelor's degree in Computer Science and Engineering. CGPA: 3.29 out of 4.00. Completed 162 academic credits. Thesis: College Management System using PHP.
Four-year Diploma in Engineering in Computer Technology. CGPA: 2.99 out of 4.00.
Erfahrungen
Company: E-Learning & Earning Ltd. Location: Madaripur, Bangladesh Employment Type: Full-time • Coordinated government-approved skill development projects under the ASSET and DYD initiatives. • Managed trainee admissions, registrations and official documentation. • Coordinated with trainers, trainees and project stakeholders. • Monitored training schedules, attendance records and daily activities. • Prepared operational reports and supported project compliance. • Managed project information through the ASSET Project Management System (APRoMIS) and NSDA Skill Portal (STP Dashboard). • Provided IT support for desktop computers, laptops, printers, routers, switches and network systems. • Configured and maintained IP-based CCTV cameras and attendance management systems. • Maintained the company website and databases. • Performed database updates, data verification, access control and routine backups. • Diagnosed and resolved hardware, software and system-related technical issues.
Company: Al-Fatah Publications Location: Dhaka, Bangladesh Employment Type: Full-time • Provided IT support for desktop computers, laptops, printers and network devices. • Diagnosed and resolved hardware, software and network-related technical issues. • Installed, configured and maintained computer hardware and peripherals. • Maintained IP-based CCTV surveillance systems and employee attendance machines. • Supported intercom systems and computer assembly activities. • Managed ERP data entry, verification and correction. • Handled challan and return-related data corrections in the ERP system. • Supported store operations, including receiving, booking, delivery and billing records. • Assisted employees with day-to-day technical and MIS-related issues.
Company: Keya Cosmetics Ltd. Location: Gazipur, Bangladesh Employment Type: Full-time • Provided IT support for desktop computers, laptops, printers and network systems. • Diagnosed and resolved hardware, software and network-related technical issues. • Installed, configured and maintained computer hardware and peripherals. • Maintained IP-based CCTV surveillance systems and attendance machines. • Supported barcode software and ERP systems for production and inventory operations. • Worked with fabric scanning and measurement systems. • Operated weight measurement systems and maintained roll tracking records. • Updated and maintained production and inventory data. • Supported store operations, including receiving, booking, delivery and billing activities. • Assisted employees with day-to-day IT and technical issues.
Company: Airtel Bangladesh Location: Madaripur, Bangladesh Employment Type: Full-time • Provided IT support for desktop computers, laptops, printers, switches and routers. • Diagnosed and resolved hardware and software-related technical issues. • Assisted employees with day-to-day IT requirements and technical problems. • Managed SIM registration data entry, verification and correction. • Supported SIM-related store operations, including receiving, booking, delivery and billing records. • Managed official email communications and routine administrative tasks. • Edited videos using Filmora software. • Configured and maintained IP-based CCTV surveillance systems.
Fertigkeiten
IT Support
Technical Troubleshooting
Computer Hardware
Windows Operating Systems
Network Administration
CCTV and IP Camera Systems
Microsoft Office
C and C++ Programming
PHP and Web Development
